Privacy Policy

LAST UPDATED: November 1, 2021

This Privacy Policy (“Privacy Policy”) is provided by Medical Claims Appeal, LLC (“we”, “us” or “our”). This Privacy Policy applies to all personal information we collect from you, whether in written, electronic, or oral form, when you visit our website at (the “Site”), and more generally, use any of our services (the "Services", which include the Site). We appreciate that you are trusting us with the personal information and data we collect or receive from you, as we take your privacy very seriously. In this Privacy Policy, we explain to you what information we collect, how we use it, and what rights you have in relation to it. You can choose not to provide certain information, but then you might not be able to take advantage of certain features of the Services.


Please read this Privacy Policy carefully as it explains what we do with the information that we collect from you. By using or accessing the Services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.




Personal Information We Collect


We collect personal information that you voluntarily provide to us when you use the Services and that is collected from third parties, including our business partners and service providers. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and features you use. The personal information we collect may include the following:

        Contact data, such as your first and last name, email, address, and phone number

        Communication data, such as the communications that are exchanged when you communicate with us, including email correspondence

        Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.


How We Use Your Personal Information


We use personal information we collect or receive from you for a variety of purposes, including the following:

        To deliver and facilitate delivery of services to you. We may use your information to provide you with the services you requested.

        To communicate. We may use your information in order to communicate with you, request feedback, or to contact you about your use of the Services.

        To send administrative information to you. We may use your information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

        To fulfill obligations. We may use your information to fulfill your contractual obligations with us or carry out other legitimate business interests.

        To support. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

        Marketing and advertising. We and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time by following the opt-out or unsubscribe instructions at the bottom of the email.

        Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

        Research and development. We may use your information for research and development purposes, including to analyze and improve the Services and our business.

        For other purposes. We may also use your information for other purposes described in this Privacy Policy or at the time we collect the information.

How We Share Your Personal Information


We may process or share your personal information as follows:

        Consent. We may process your information if you have given us specific consent to use your information for a specific purpose.

        Legitimate Interests. We may process your information when it is reasonably necessary to achieve our legitimate business interests.

        Performance of a Contract. We may process your information to fulfill the terms of our contract where we have entered into a contract with you.

        Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena or other legal compliance.

        Vendors, Consultants, and Other Third-Party Service Providers. We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to provide such services, such as payment processing, sales transactions, order delivery, data analysis and analytics, email delivery, hosting services, customer service, customer relationship management, marketing and advertising efforts, affiliate marketing, product giveaways and promotions, website and mobile application development, data backup and security, and professional advisors. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes unless otherwise provided in this Privacy Policy.

        Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

Choices Concerning Your Personal Information


You have the following choices with respect to your personal information:

        Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at You may continue to receive service-related and other non-marketing emails. 

        Disclosure of your information for third party marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to

Who We Share Your Personal Information With


We only share and disclose your personal information with service providers that provide the following services for us: payment processing, sales transactions, order delivery, data analysis and analytics, email delivery, hosting services, customer service, customer relationship management, marketing and advertising efforts, affiliate marketing, product giveaways and promotions, website and mobile application development, data backup and security, and professional advisors. If we have processed your information based on your consent and you wish to revoke your consent, please contact us at


Choosing Not to Share Your Personal Information


If you do not provide the information that we need to provide the Services, we may not be able to provide you with the Services or certain features. We will tell you what information you must provide to receive the Services when we request it.




We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.




The Services may contain links to websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on webpages or other online services that are not associated with us. We do not control websites or other online services operated by third parties, and we are not responsible for their actions. Other websites and online services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.




The Site limits the number of employees that have access to the databases that contain personal information, and our employees are advised of the importance of confidentiality. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.




We do not knowingly solicit data or information from children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at




Some browsers and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.




If you have any questions, comments, or concerns regarding our privacy practices, please contact us. Our contact information is a follows